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Who Should Attend

This course is designed for HR managers of SMEs, who seek to hire and retain the best people to achieve business goals.

Objectives

By the end of the program, Participants will be able to:
• Define performance appraisal, its aims and benefits;
• Explain the five steps of the appraisal process;
• Provide constructive feedback on your employees’ performance;
• Describe the process of conducting an appraisal interview.

Program Profile

The Aims of Performance Appraisal

• Defining Performance Appraisal
• Aims of Performance Appraisal
• The Benefits of Performance Appraisal
• Problems Encountered in Appraising Performance
• Common Weaknesses in Performance Appraisal Systems
• The New Trend of Appraising Performance

The Appraisal Process

• Steps in Appraising Performance
• Planning
• Implementing
• Assessing Performance
• Conducting Appraisal Interviews
• The Employees Performance File

The Appraisal Interview

• Planning and Preparation
• Choose an Interview Style
• At the Start of the Interview
• During the Interview
• Conducting the Interview
• Case Study
 

CERTIFICATION REQUIRES ATTENDING AT LEAST 90% OF THE TOTAL SESSIONS.

Material: Exercise Book (Business Edge)

Duration : 18 hours