Interpersonal Skills
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Leadership Workshops
Coaching As A Strategic Tool For Effective Leadership
Who Should Attend
Team leaders, managers and executives.
Objectives
By the end of the program, Participants will be able to:
• Confront difficult situations with confidence
• Develop a team environment that fosters synergy
• Reinforce the behavior and motivation of peak performers
• Turn around disruptive behavior
• Build the trust and rapport necessary for coaching employees effectively
• Learn how to listen with an empathetic ear and encourage open, two-way communication
Program Profile
• What leaders do…why leaders need to be coaches
• Obstacles to coaching: the three-part coaching process
• Creating a climate of trust and confidence
• How to sustain trust when you confront poor performance
• How to be confident in the face of a difficult challenge
• Guiding a dialogue on performance
• The delegation process…difficulties of delegation…signs of poor delegation
• Why leader-coaches must be teachers and trainers: six learning styles
• Guiding the development of a performance improvement plan
CERTIFICATION REQUIRES ATTENDING AT LEAST 90% OF THE TOTAL SESSIONS.
Material:
English Handouts
Duration :
18 hours
