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IT Diplomas
Technical Support Diploma
Who Should Attend
Trainees who are expected to start a career as a technical support responsible for performing any system administration tasks or hardware maintenance tasks, including both system administrators and field support/hardware maintenance personnel. New computer professional who needs to expand their knowledge of personal computer (PC) hardware, and learn the basic skills to set up and support the operating system that run on PCs.
IT personnel who need a solid foundation in computer maintenance.
Objectives:
This Diploma is not only for those wishing to work in the field of computer maintenance, but also useful for everyone wish to learn how to solve the problems of a computer by themselves, rather than the use of the maintenance engineer by training on all components of the computer and the mechanism of action of these components and assembly in addition to printers, and ways of installation and maintenance of such equipment, as well as to identify operating systems and the load on your device and install the various programs and the reform of the problems that may occur for the programs.
Program Profile
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ID
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Technical Support Diploma
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20
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1
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Introduction to PC
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2
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Hardware Assembly
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3
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Operating system configuration
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4
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Installing Operating System
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5
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PC Troubleshooting
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6
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Printer Troubleshooting
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7
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Final Case Study
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CERTIFICATION REQUIRES ATTENDING AT LEAST 90% OF THE TOTAL SESSIONS.
Duration :
20 hours
